Great customer service, but if Wal-Mart is at all concerned about protecting themselves, they should probably stop what they're doing. Without a moment's notice, she takes it right off to the defective items area and asks if I would like cash or store credit.ĭoes anyone else see anything wrong with this picture? I brought the item up to the desk, and the woman asked if it didn't work, which I responded affirmatively. Several years back, upon returning items to Wal-Mart due to a malfunction, I noticed something very peculiar about the way their overall procedure goes. We love tearing apart security here at Null Byte.
